Maison des Landes is thoughtfully designed so every guest can enjoy a relaxed and comfortable stay. As one of Jersey's leading specialist hotels for people with disabilities and mobility needs, we provide step-free spaces, wheelchair-friendly rooms, and supportive facilities throughout.
Below you'll find everything you need to know about our mobility-friendly accommodation, adapted transport, specialist equipment and guest support services.
At Maison des Landes we believe everyone deserves the chance to enjoy a relaxing, independent and dignified holiday. Our hotel has been thoughtfully designed to remove barriers and provide comfort, support and confidence for guests with disabilities, wheelchair users and those needing additional mobility assistance.
“Best accessible hotel there could be. Everything sorted for a great stay!”
“A truly accessible stay, friendly staff and delicious food.”
“You helped us achieve adventures people thought were impossible.”
Discover our ground-floor rooms, adapted bathrooms, hoists and profiling beds designed to meet a range of mobility needs.
Enjoy step-free access, adapted seating and freshly prepared meals safely catered for dietary needs.
Relax in our hydrotherapy pool with ramp and hoist access, alongside fully accessible changing facilities for maximum comfort and safety.
Explore our landscaped gardens, with smooth pathways, sheltered seating and easy outdoor access for all guests.
Join James on a wheelchair perspective review of our facilities.
Enjoy a relaxing, fully supported break at Maison des Landes, where every detail is designed to give guests time to unwind and relax in comfort.
From thrilling accessible adventures to memorable days out across Jersey, we help every guest enjoy a fun, inspiring, and truly stress-free holiday.
Accessible travel to Jersey is fast and convenient, with ferry links from Poole and Portsmouth and direct flights from more than 20 UK airports. We offer accessible transport around the island from the moment you arrive to the moment you depart, giving you a worry-free and enjoyable holiday.
We offer a wide range of specialist mobility equipment and can help arrange nursing or personal care through trusted local providers. Your comfort and support come first — contact us to plan the assistance you need for your stay.
Find answers to common questions about mobility, adapted facilities, specialist equipment and travelling to Maison des Landes. Whether you're a guest, a carer seeking a respite stay, or a local community group interested in using our Community Hub services, get in touch and we'll make sure your room, equipment and visit are prepared exactly as you need for a comfortable, stress-free experience.
Yes — the entire ground floor of the hotel is wheelchair accessible, with step-free access to all public areas, bedrooms, gardens, terraces and facilities.
All accessible rooms are on the ground floor and include wet rooms with grab rails, wheel-in showers, accessible sinks and optional shower chairs. Profiling beds and ceiling hoists are available in selected rooms.
Absolutely. Tell us your requirements when booking and we'll make sure your room and equipment are set up in advance.
Yes — carers can stay either in the same room or an adjacent room, depending on your preference and availability.
Yes — visitors are very welcome at any time during your stay.
Yes. Our heated hydrotherapy pool is fully accessible, with ramped wheelchair entry, a ceiling-tracking hoist, and a poolside manual hoist to support safe and comfortable access. Accessible changing facilities are also available, ensuring a relaxed and inclusive experience for all guests.
Yes — both areas are step-free with space for wheelchairs and flexible seating arrangements. Room service can be provided if preferred.
Yes — our gardens and terraces feature smooth paths and easy-to-navigate routes suitable for wheelchairs and mobility aids.
We offer regular evening entertainment, including live music on selected nights each week. Our programme varies, and availability may occasionally change. Guests can also enjoy inclusive excursions around Jersey in our adapted minibuses.
Yes — our fully licensed bar is accessible to all guests and visitors.
Yes — Maison des Landes welcomes guests seeking respite breaks. Carers can enjoy a restorative stay with full peace of mind.
We offer profiling beds, ceiling and mobile hoists, commodes, shower chairs, walking frames, over-bed tables, perching stools, wheelchairs and more. Additional specialist items can be arranged through local providers.
Yes — please let us know your needs when booking so we can prepare everything in advance.
The hotel does not provide personal care or nursing care, but we can help you arrange this through trusted local or UK agencies. District nursing may be possible with advance planning through your UK doctor and Family Nursing & Home Care in Jersey.
Yes — assistance dogs trained to recognised standards are warmly welcomed throughout the hotel. Please note that this applies to certified and fully trained assistance dogs, not pets or emotional-support animals described as assistance dogs.
Yes — our chefs cater for a wide range of dietary requirements including soft or pureed food, gluten-free, vegetarian, diabetic-friendly, and blended meals. Please let us know your needs in advance.
Yes — we can blend meals or prepare food to meet specific texture and medical requirements.
Yes — guests who have not arranged their own transport can be met at the airport or harbour and transferred to the hotel in our accessible minibuses. Transfers are included if they have been booked as part of the stay.
Yes — we have adapted minibuses that take guests to beaches, attractions, shopping trips and points of interest around Jersey.
Yes — dedicated accessible parking bays are located close to the main entrance
Yes — accessible transfers can be organised with advance notice.
Our team is first-aid trained and will respond immediately while emergency services are called. Ambulance response time is usually 20-30 minutes.
Yes — we can store medication safely. Mini-fridges are available in some rooms on request.
Yes — many guests with limited mobility stay comfortably thanks to our level floors, wet rooms and supportive equipment.
Yes — accessible excursions are provided in adapted minibuses as part of your stay.
