Discover everything you need to know about staying at our accessible hotel in Jersey, including wheelchair-friendly rooms, adapted facilities, mobility equipment, transport options and personal care support.
Yes — the entire ground floor of the hotel is wheelchair accessible, with step-free access to all public areas, bedrooms, gardens, terraces and facilities.
All accessible rooms are on the ground floor and include wet rooms with grab rails, wheel-in showers, accessible sinks and optional shower chairs. Profiling beds and ceiling hoists are available in selected rooms.
Absolutely. Tell us your requirements when booking and we'll make sure your room and equipment are set up in advance.
Yes — carers can stay either in the same room or an adjacent room, depending on your preference and availability.
Yes — visitors are very welcome at any time during your stay.
Yes. Our heated hydrotherapy pool is fully accessible, with ramped wheelchair entry, a ceiling-tracking hoist, and a poolside manual hoist to support safe and comfortable access. Accessible changing facilities are also available, ensuring a relaxed and inclusive experience for all guests.
Yes — both areas are step-free with space for wheelchairs and flexible seating arrangements. Room service can be provided if preferred.
Yes — our gardens and terraces feature smooth paths and easy-to-navigate routes suitable for wheelchairs and mobility aids.
We offer regular evening entertainment, including live music on selected nights each week. Our programme varies, and availability may occasionally change. Guests can also enjoy inclusive excursions around Jersey in our adapted minibuses.
Yes — our fully licensed bar is accessible to all guests and visitors.
Yes — Maison des Landes welcomes guests seeking respite breaks. Carers can enjoy a restorative stay with full peace of mind.
We offer profiling beds, ceiling and mobile hoists, commodes, shower chairs, walking frames, over-bed tables, perching stools, wheelchairs and more. Additional specialist items can be arranged through local providers.
Yes — please let us know your needs when booking so we can prepare everything in advance.
The hotel does not provide personal care or nursing care, but we can help you arrange this through trusted local or UK agencies. District nursing may be possible with advance planning through your UK doctor and Family Nursing & Home Care in Jersey.
Yes — assistance dogs trained to recognised standards are warmly welcomed throughout the hotel. Please note that this applies to certified and fully trained assistance dogs, not pets or emotional-support animals described as assistance dogs.
Yes — our chefs cater for a wide range of dietary requirements including soft or pureed food, gluten-free, vegetarian, diabetic-friendly, and blended meals. Please let us know your needs in advance.
Yes — we can blend meals or prepare food to meet specific texture and medical requirements.
Yes — guests who have not arranged their own transport can be met at the airport or harbour and transferred to the hotel in our accessible minibuses. Transfers are included if they have been booked as part of the stay.
Yes — we have adapted minibuses that take guests to beaches, attractions, shopping trips and points of interest around Jersey.
Yes — dedicated accessible parking bays are located close to the main entrance
Yes — accessible transfers can be organised with advance notice.
Our team is first-aid trained and will respond immediately while emergency services are called. Ambulance response time is usually 20-30 minutes.
Yes — we can store medication safely. Mini-fridges are available in some rooms on request.
Yes — many guests with limited mobility stay comfortably thanks to our level floors, wet rooms and supportive equipment.
Yes — accessible excursions are provided in adapted minibuses as part of your stay.
